30 Days Money Back Guarantee
We stand behind the quality of our products and want you to be fully satisfied with your purchase. That’s why we offer a 30-day money-back guarantee on all our products—excluding our Intimate Adult collection.
How It Works:
1. Eligibility:
Products must be returned within 30 days from the date of delivery.
The item must be in its original condition, unused, and with all original packaging and tags intact.
2. Exclusions:
Due to the personal nature of Intimate Adult products, they are non-refundable and non-returnable for health and safety reasons unless product arrived damaged or wrong product was received.
3. Process:
Contact our customer service team with your order details and reason for the return.
Once your return is approved, we’ll provide a return shipping label.
Refunds will be processed within 5–7 business days after receiving and inspecting the returned item.
Important Notes:
Shipping fees are non-refundable. Any return shipping costs may be deducted from the refund amount unless the product was defective or damaged upon arrival.
If you have any questions or concerns, don’t hesitate to reach out to our customer support team. We’re here to help!
Enjoy shopping with confidence!